Shipping policy
We aim to provide fast, reliable, and transparent delivery worldwide. All shipping times and costs listed on this page match the information provided to Google Merchant Center.
Order Processing
- Orders are processed within 1–2 business days (Monday–Friday).
- Orders placed on weekends or holidays are processed the next business day.
- A shipping confirmation and tracking link will be sent once your order is dispatched.
Processing time is separate from shipping time.
Shipping Times (Worldwide)
We offer Free Worldwide Shipping on all orders.
Estimated Delivery Time:
- 4–7 business days for all countries
These delivery estimates apply to all regions, including:
- United Kingdom
- European Union
- United States & Canada
- Asia
- Australia & New Zealand
- Middle East
- Rest of World
Delivery times may vary slightly due to customs checks, local postal services, or seasonal carrier delays.
Shipping Costs
- Free shipping is available on all orders worldwide.
- No minimum purchase is required.
Order Tracking
- All orders include tracking.
- Your tracking link will be emailed once your order ships.
- Tracking information may take 24–48 hours to update.
Customs, Duties & Taxes
Some countries may apply customs or import fees. These charges are not included in the product price and are the customer’s responsibility.
If a package is refused due to unpaid duties, the shipping cost is non-refundable.
Address Accuracy
- Please ensure your address is correct at checkout.
- LUMILUX LTD is not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Delayed Packages
- If your package is delayed beyond the estimated delivery window, contact us for assistance.
- For lost or stolen packages, we will help investigate and file any required claims with the carrier.
Contact Us
If you have any questions regarding your order or shipping:
📩 Email: support@lumiluxlimited.com
🌐 Website: www.lumiluxlimited.com